§04Informed consent — questions owners actually ask
Who owns the data, the prompts, and the documentation?
You do. It’s in the contract, not the vibes. If we part ways, you receive a complete export and I revoke my own access on camera with you watching. Sovereignty is a deliverable.
We’re not technical. Can our staff actually run this?
That’s the go-live gate: nothing ships until your least-technical staff member can run it from the runbook. Training is included in every build, and the Care Plan keeps a human accountable after.
Is this HIPAA-compliant?
I build to HIPAA-aware standards — BAAs, access controls, audit trails — and work under your compliance program as a documented partner. I’ll also tell you plainly when something you’ve been sold doesn’t belong anywhere near patient data. (I’m your governance partner, not your law firm — and I put that in writing too.)
What if you find nothing worth automating?
Then the audit says so, with reasons, and you’ve bought two weeks of an expert telling you the truth — which beats two years of a vendor telling you otherwise. It has happened. It will happen again.
Why are the prices this low?
Founding rates. Market rate for this scope runs $5K–$15K at mid-market firms. You’re early, your results become case studies (with your consent, always), and the price on the door goes up after client five.